AIR partners…. working for you…. for less

The AIR website features a varied selection of industry service providers (we call them partners) who offer discounted rates and/or a premium service to all AIR members. These partners are all personally introduced and endorsed by AIR members and they are all committed to the ethos of AIR. We’d encourage you to browse the selection and make use of the financial benefits offered. One of our partners is featured below:

Many small businesses cannot afford to employ an in-house HR specialist but without doubt we all have need of one occasionally. Mark Pearce of (my) HR is a Fellow of the Chartered Institute of Personnel and Development (FCIPD) and has been working with businesses helping them get the best from their people for more than 25 years. Mark takes a pragmatic and commercial approach to HR and understands the challenges that small businesses face. Some of the issues he is seeing most right now include:

General Data Protection Regulations (GDPR)

As you will be aware from May these regulations will have an impact on the data that you collect about your customers, but did you realise that it also applies to the data that you keep on your employees? 

Sexual Harassment in the Workplace

Are you and your management team confident that you would be able to deal appropriately and sensitively to claims of sexual harassment either from a work colleague or customer? Communicating your policy around harassment to all employees is essential as well making it clear what they can do if the situation arises.   

Abolition of Tribunal Fees

Since the scrapping of the fees, single claims have increase by 64% since July 2017. The best way to avoid tribunal claims is to ensure that management are following the correct procedures and that HR or legal advice is being taken when dealing with disciplinary or grievance matters.


As the exit from the European Union gets ever closer, the challenges hospitality businesses face with recruitment and retention is going to intensify.  It is important to plan ahead and prepare for this so that you are in the best place possible to attract and keep your best people.  Are your rates of pay, benefits, working conditions and career development opportunities enough? 

Minimum Wage

In a report from HMRC in December 2017, 260 businesses were fined £1.3m and had to repay £1.7m to 16,000 affected workers.  It is estimated between 300,000 and 600,000 over 25 year olds were paid less than the living wage in 2016-17.  Of those 260 businesses named (and shamed), 52 (21.5%) were hotels, restaurants or food outlets.

Mark Pearce can be contacted on 07801 262 462 or email  website AIR members get the first month free if they sign up for a monthly retainer.

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