Wednesday 26 June 2019
How Mobile Technology Is Changing the Hospitality Industry?
Will the huge range of apps help you to provide an outstanding service experience to the customers?
Or, improve your branding, guest loyalty, marketing, advertising, and cross-selling.
What about the ability to offer “loyalty programs”…?
‘Guests and customers use apps every day to find deals, make reservations, read reviews and find places to spend their money. In order to succeed, the businesses vying for those customers have to use apps to their advantage as well.
The hospitality industry is in a unique position to use apps like POS systems to streamline operations at their physical venues. But apps can also provide an ongoing dialogue with customers, and act as a tool for maintaining relationships without using newsletters and email.
Who’s in your dining room? Millennials, Generation X or business diners? How to collect customer preferences to give you the edge? These are just a few of the questions that will be discussed during this breakfast session. Come along and share your experiences too…
Experts from app product companies will be on hand to answer your questions. Participants to be announced shortly.
TRADE, 23 Frith Street, Soho W1D 4RR
9:00 AM 11:00 AM
9.00am – 9.30am coffee and chat
9.30am – 10.30 discussion and debate
10.30am – 11.00 more coffee and chat
Great Coffee, perfect pastries, lively debate & a chance to network with independent industry colleagues